How to achieve seamless ERP at E-Commerce Times
E-commerce focused on corporate and external communications that focus on the prospects of management, ERP is mainly the management of internal resources that focus on the background, how the two complement each other, making business even more powerful? Enterprise resource planning (referred to as ERP, Enterprise Resource Planning) is established on the basis of information technology to systematic management as corporate decision makers and staff to run the means of decision-making management platform. ERP is a set of enterprise management of all resources, it provides business management and advanced management ideas and methods. With the coming of age of electronic commerce, enterprise management environment has undergone tremendous changes, ERP in enterprise management become more prominent position and role, and therefore, how to make the ERP to adapt to changes in the competitive environment to better support the business management practices into pressing issue.
First, traditional ERP problems:
Because of technical, management, application environment, research ideas and other factors, the traditional ERP focused primarily on some production elements of the research and application, there is the following aspects .
First, traditional ERP is mainly based on production volume and production in advance of the view that e-commerce environment, business needs to achieve mass customization contrary.
Second, the traditional ERP is mainly the production within the enterprise, financial, personnel Ji Cheng, for suppliers, distributors Kaolv less.
Third, the traditional ERP did not fully consider all the resources constraints.
Fourth, the traditional ERP business processing enterprises is incomplete, it is only to receive electronic orders, other than treatment, such as purchase orders, goods, supply, product distribution, Yao through traditional methods, can not network automation. Therefore, in the modern information economy and e-commerce environment, the need for integrated network, the latest technology and information management approaches to improve the design level and use of ERP efficiency.
Second, the new generation ERP development ideas
(A) implementation and seamless e-commerce
E-commerce focused on corporate and external communications that focus on the prospects of management, ERP is mainly the management of internal resources that focus on the background, the two complement each other if realized, will make it even more powerful enterprise. Seamless ERP and e-commerce is inevitable.
1.ERP the core technology within the enterprise e-business integration-EDI resources. ERP should be the original dispersed internal and external EDI connectivity, users can achieve with the company ERP non-ERP users to exchange information.
2. Integrated enterprise between EDI, EDI can be used to achieve makes customers or suppliers, to fulfill orders and other electronic ordering and sales process.
3. Modular technology. Modular software is adopting a new third-party software to be integrated into ERP in the method known as the Business Application Programming Interface (BAPI). This is a standard open interfaces, with the BAPI, users can browser, e-mail to use the ERP system; users of these software modules and non-use ERP software mix and match; user can press a demand for a separate update a module, and not necessary in order to enhance a particular feature of the system is fully upgraded.
4. Specialized software, user-specific pre-market software “cut”, launched software products for specific markets. This does not require user configuration can be quickly enabled system, get more targeted services, but also to make ERP out of the manufacturing, energy, telecommunications and other industries looking for a broader market.
The integration of ERP systems should be able to fully support the auto-service and enterprise portal functionality; extend decision support capabilities; network resource management functions; online analytical processing (OLAP), and can be cross-sectoral, inter-regional deal with information resources, maximize the improve enterprise efficiency.
(B) fully integrated Internet access and resources
New business environment requires breaking the traditional reliance on a single ERP platform, C / S system architecture and database management systems, to form cross-platform running on B / S and network database system architecture. Meanwhile, in order to adapt to environmental change, ERP changes to Internet computing model to support real-time e-commerce and dynamic requirements. First, the use of plug-in technology, Java and other advanced tools in order to achieve the task for the special character atomic modular, fine-oriented management applications, increase system flexibility to support real-time e-commerce and dynamic requirements. Use the Web client has a low-cost, easy installation and maintenance, cross-platform operation and a unified user-friendly interface, the advantages of fast read data, combined with all database vendors support on the WEB technology, so now almost all clients, server application development companies are planning to install the Web browser front end to their products up. Second, the structure would enable the existing applications to communicate with Internet protocol bridging technology. Third, the addition of new Web-based application that allows businesses outside of authorized suppliers, customers or business within the work of some of the authorized personnel through a standard Web browser, remote access to ERP systems, to finish the order, shipment monitoring, inspection payment, see the supply agreement, monitoring inventory, check receipt, payment approval status, visit the product catalog and other services. Fourth, the original use of Java technology applications rewritten to make it completely suitable for the Internet. For example, rewriting the original application to make it completely suitable for Internet, plans to re-establish in the hundreds of applications based on Java applet components (car-tridge) and modules.
(C) integration of SCM, CRM and functions of management thinking
E-commerce, ERP to supply chain network integration for the entire SCM, to provide a whole of supply chain management capabilities, the promotion of enterprise management from the inside out as the type as type. Need to get out of the enterprise, involving customers, manufacturing, distribution: transportation, inventory plans, forecasts, supply plans and other sectors, to achieve the cooperation, collaboration, information sharing, full optimization and interests recognized. The network should be established under the Internet-based virtual supply chain, the request, promised to operate the structure, we must consider multi-enterprise program, should plan to pursue changes in communication, supply the rapid implementation of the plan.
With the shift in the focus enterprise management, ERP should be integrated CRM, to support individual needs. The implementation of CRM digging through various channels and identify market opportunities, improve customer satisfaction and maintain good relations with customers, and reduce operating costs for enterprises to create long-term sustainable source of profit. Sales system so that sales staff can have ready access to production, inventory and order processing of the situation, anytime, anywhere with any customers of business activities; through the market so that companies know what management functions; service system is to ensure that businesses provide quality services.
E-commerce focused on corporate and external communications that focus on the prospects of management, ERP is mainly the management of internal resources that focus on the background, how the two complement each other, making business even more powerful? (D) emphasis on the function of the realization of knowledge management
ERP and knowledge management systems must also be integrated to promote knowledge sharing, transfer and creation, as in the knowledge economy, knowledge has become the primary resource for innovation, knowledge innovation is an important way to gain a competitive edge. Therefore, ERP systems make full use of Internet and corporate databases, to enterprise knowledge creation, identification, acquisition, development, decomposition, storage, transfer, inheritance, sharing, evaluation and use organized into a knowledge associated with the production and management chain, convenient internal, external, knowledge exchange, transfer, conversion, and knowledge creation, so as to enhance the intrinsic value of knowledge and mining. Knowledge management system, to achieve the sharing of knowledge resources, updated to provide a platform to facilitate internal and external knowledge sharing, facilitate knowledge transfer, conversion, and effective, optimized management, support for enterprise knowledge creation, competition for enterprises to explore advantage of resources for core competencies complementary business partners, to strengthen cooperation to provide strong support for value. To achieve the ultimate goal of knowledge management and mining of knowledge to enhance the intrinsic value of the real support for business e-commerce launch.
(E) multi-level real-time decision support capabilities
The integration of ERP systems should be integrated into decision support functions, allows businesses to use the integrated data, information, and the use of artificial intelligence technology supporting business front, back office management, decision support through real-time, and improving the effectiveness of decision-making and promote business intelligence and business intelligence implementation. . Transaction-based business intelligence management at all stages. In the age of electronic commerce, enterprise business activities aim at specific times, specific locations to provide specific goods or services, to emphasize the flexibility of enterprise business, which requires from the previous record of ERP-based approach to self-service passive type active mode conversion, in the management of time in advance to meet the transaction, matter, the subsequent demand management and control in the management level to meet the front, back-end application needs, in the larger context of enterprise resources, information integrated to provide efficient decision-making predictability and control services to facilitate the automation of management processes to support e-commerce management for mass customization era. Increase in product data management (PDM). With the increasing development of CIMS and concurrent engineering, PDM-ERP can increase enterprise-wide process of product design and manufacturing various kinds of information, products different stages of design data and document organization in a unified environment for design data, Product architecture, design documents, validity control functions.
Make full use of the data warehouse (DW) and online analytical processing (OLAP) technology. DW and OLAP make a real decision support possible. ERP system into a powerful technology based on DW and OLAP decision support integrated environment; can be existing business application interfaces, to third-party software integrated with DSS, and OLAP; for the enterprises to establish a data warehouse software, providing network established; set of integrated query, reporting, and OLAP decision support system as a whole, providing real-time enterprise business activities, processing and analysis capacity to support remote communications timely manner to meet customer needs, business in a timely manner, provide the means for evaluation of operational activities.
(F) to promote business process reengineering (BPR)
Increase in workflow management. EDI electronic documents required to be delivered at a specific time to the designated personnel office, which must be controlled by workflow management. Added in ERP integration, rule-based, automatic and consistent workflow management process can ensure the operational and time-related information can automatically transfer at the right time to the designated personnel office. Work flow management features to extend ERP to office automation and business process control.
ERP support of the BRP. The development of information technology, real-time enterprise information to make the appropriate decision-making dealing with an extremely favorable conditions. In order to enable their business processes to anticipate and respond to environmental changes, internal and external business processes of enterprises must be agile to keep the information clear. This will bring business processes, information flow and organizational reform, but of the whole supply chain, business process reengineering. ERP system application and operation of the technology used must be able to change as business processes and adjust. Only in this way can the network and other means to achieve internal and external environmental changes from the “contingency (Active)” to “agency (Proactive)” up, that is, to the entire supply chain network reorganization and application of resources.
3, Conclusion
Can be seen, with the development of IT technology, the emergence of new management ideas, ERP development to adapt to network, integration, intelligence, flexibility, etc., to constantly absorbing the latest technological achievements, as shown in Figure 1 . Predictable, ERP and e-commerce if true integration and fusion, will greatly improve the development and e-commerce and ERP application environment, thus contributing to long-term sustainable development of enterprises, and bring significant benefits. Chinese enterprises to respond to the challenges of globalization, it must as soon as possible to arm themselves with the ERP system, constantly improve the comprehensive competitiveness of enterprises and development of power.
