Third Party Logistics 3pl Management Information System Planning Analysis
I. Introduction
Third Party Logistics (3PL) is the development of modern logistics industry a brand new form of logistics theory and practice is becoming the focus of attention. Experienced a short period of ten years of development, the world’s third-party logistics market has clearly demonstrated the potential of large, progressive and high growth characteristics. Third-party logistics companies to introduce advanced information processing technology will not only improve the logistics enterprise of the degree of automation and information sharing, improve efficiency, lower costs, more important is to fundamentally change the strategic development of logistics enterprises effectively promote the logistics enterprises collaboration between departments to improve the logistics business and customer information-sharing.
From the third party logistics service company in China with research results, 53% of businesses were satisfied with third-party logistics services, 47% were dissatisfied, while the main reason for dissatisfaction is the slow operation and logistics information is not timely , inaccurate, followed by operating the high error rate, operating costs are high. Thus, our third party logistics logistics operation of much-needed improvements, especially in its logistics information capabilities. China Storage Association, the national logistics supply and demand on the results of several surveys also show that the quality of logistics information to become operational after the third-party logistics companies are not satisfied with the current one of the main. From the third survey, we can see that the demand for the introduction of third-party logistics companies, 67% of the production enterprises and 54% of the commercial enterprises are satisfied with a third party logistics services, 23% of manufacturing enterprises and 7 % of commercial enterprises are not satisfied with third-party logistics services. Not satisfied with the reasons, first because the work is slow and logistics information is not timely, inaccurate, followed by the operation of high error rate, operating costs are high. To the fifth survey is still the high operating costs and logistics information is not accurate and the top two, as shown in Table 1.
Can be seen from the production companies and commercial enterprises concerned about third-party logistics services is the cost and operation of the first quality and includes logistics information, including the operation of the capability.
The current competition for third-party logistics companies around the possession of information resources and, hence the establishment of efficient and appropriate management information system is the challenge, an effective means to strengthen its own. How to establish reasonable and effective third party logistics management information system in front of us has become very urgent task.
2, from the perspective of third party supply chain logistics management information system of recycling
Supply chain management mainly through the supply chain, feed-forward information flow and feedback of logistics, information flow, of suppliers, manufacturers, distributors, and so the end-user fused to the include order, sales, inventory management, transportation , warehousing, customer service, integrating the various aspects of management, so that each node in the supply chain to share the functions of the integrated enterprise to form a holistic management model. It requires the enterprise supply chain information flow, logistics and cash flow, value-added flow, traffic Yiji collaborative partnerships to design, planning and control of suppliers, manufacturers, distributors until the end user to connect into a whole reached on the mutual logistics business processes seamlessly, from the perspective of system optimization to achieve an integrated supply chain management control of, and to deliver value according to the value.
In the middle of the third party supply chain logistics enterprises should play a bridging function of its logistics, its logistics operation in the implementation of information technology on the basis of operation should be established with the supply chain can lower the node Jinxing Shujujiaohu and transmission of data platform, by information technology and information systems support, and supply chain partners and downstream customers to share the logistics of supply and demand information in a timely manner, thereby integrating all of its supply chain logistics resources.
From the implementation point of view of supply chain management, third party logistics enterprises should form a network of the logistics management information Xitong, to strengthen the whole supply chain logistics part of the information Jiao Liu, 达到 with suppliers and logistics partners, vendors and outside the Society, between the downstream customers supply chain of information processing and sharing, and logistics through the creation of Web-based trading system to simplify the logistics logistics orders transaction-driven process, so as to effectively realize the integration of its logistics business collaboration.
3, the supply chain point of view of operation of third-party logistics business
Information system analysis and planning in, we need to understand in detail the actual processes third-party logistics, and related links Meige specific analysis in order to develop the actual situation for third-party logistics enterprise management information system.
Basic third-party logistics supply chain processes as: customer acceptance of third party logistics distribution request, to review the order, classification, treatment, and arrangements for goods to and from libraries under orders to draw up distribution plans, seek the goods according to customer demand accurate and timely service suppliers from the market demand side (Figure 1).
Specific third-party logistics processes include the following aspects.
1. Order Processing
Order processing is the beginning of the distribution center operations, is also the starting point of data information systems. And efficient order processing is the key to the success of information systems, order service throughout every aspect of the logistics supply chain. Logistics center is only valid in the customer service received a request to continue the distribution, transportation. Received orders to implement the main through the Internet can also be by phone, fax and other means, but in this case, the need to manually input order information.
2. Authentication
A reliable system should be receiving an order to verify the identity of the customer only after the passage to whom the authentication service, or need further contact with customers, allow customers to modify or Register. Customers through distribution centers in the registration server, you must provide some useful information such as company contact telephone number, company location and so on.
3. Information Classification Management
Because different sources of customers, it should distinguish between different types of service, while the need for timely response to customer requests, but also on the distribution of goods, quantity, type, mode of transport, etc. were classified and sorted.
4. Inventory Management
Inventory management is mainly the status of the entire stock merchandise tracking surveys and the overall management, including storage management, a database management, inventory counts. First, the warehouse management of goods entering the warehouse to collect information (such as registration, classification), to prepare for future delivery; Second, the library management is the coordinated combination of processing to achieve picking, receiving orders and distribution request, the request to order the release of goods, and record distribution of relevant information; third, stock warehouse inventory is available to manage the status of goods. To keep them in meeting delivery requirements.
5. Distribution, transport processing
Distribution system is a system of specific customer orders processed sector in order processing and inventory processing, transport processing between a processing system. System according to the order requirements, combined with stock picking conditions or contact procured treatment, and treatment results of the corresponding category, or delivery to the demand side. Distribution, transport processing is a complex system to process, because the third-party logistics companies are facing customers in different areas, logistics centers must have the real-time status of each distribution point, then decision-making system to analyze and judge for the formulation of a reliable and economical distribution plan, the appropriate distribution point or integrated with other supply chain enterprise resources to complete.
6. Financial settlement
Third-party logistics and financial settlement of 计算 the same manner as other transactions, are generally set up a special account through the bank, with delivery receipts, by network or other means, the money designated to Zhongxin 账户. Be noted that this settlement is built on both sides based on integrity.
7. Decision Analysis
Decision analysis is intended to allow enterprises to lower costs and better delivery to complete the task. Decision analysis usually involves making the site distribution, inventory decisions, scheduling, selection of foreign co-partners, customers and management.
8. Management
Business management is the management of staff through various means to achieve efficient management of distribution centers, and to develop appropriate business decisions. According to various information and reports, including statistical data distribution, customer service response to the report on the distribution, number and duration of delivery of goods report, the failure rate of distribution of goods, warehouse inventory, equipment breakdowns and maintenance reports, equipment, cost analysis, human resource analysis, decision-making.
